Returns & Cancellations Policy

Print-on-Demand Items

Our print-on-demand products are produced specifically after an order has been placed.

We do not offer returns, exchanges or refunds on print-on-demand items for change of mind, incorrect size selection or unwanted items.

A refund or replacement will only be considered where the item arrives:

• Damaged

• Defective

• With a printing or production fault

• Incorrectly supplied

If there is an issue with your print-on-demand item, please contact us as soon as possible after delivery. We may ask you to provide clear photographs showing the damage, printing issue or production fault so that we can assess the problem.

This policy does not affect any statutory consumer rights that apply to your purchase.

Imported Japanese Stock

Many official NJPW products sold through NJPW Eurostore are imported directly from Japan and are available in limited quantities.

We do not generally accept voluntary returns or refunds on imported Japanese stock for change of mind.

If an imported item arrives damaged, defective, faulty or incorrectly supplied, please contact us as soon as possible so that we can investigate and resolve the issue.

Any statutory consumer rights that apply to your purchase remain unaffected.

Cancellations

If you wish to cancel an order, please contact us as soon as possible.

Print-on-demand products are normally sent into production shortly after an order is placed. Once production has started, the order cannot  be cancelled.

Stocked and imported products may also enter the fulfilment process quickly, after which cancellation may no longer be possible.

Damaged, Faulty or Incorrect Items

Please inspect your order when it arrives.

If your item is damaged, defective, has a printing or production fault, or you have received the wrong item, please contact us as soon as possible.

Please provide your order details and, where requested, photographs clearly showing the issue.

Once the issue has been assessed, we will advise you of the appropriate resolution, which may include a replacement or refund.

Exchanges

We do not offer direct exchanges.

Please ensure that you check the product description and size guide carefully before placing your order, particularly when ordering print-on-demand merchandise.

Refunds

Refunds are only issued where a return, cancellation or product issue has been approved.

For print-on-demand products, refunds are only considered where the item is damaged, defective, incorrectly supplied, or affected by a printing or production fault, subject to any applicable statutory consumer rights.

Approved refunds will be issued to the original payment method.

Please allow additional time for your bank, card provider or payment service to process the refund.

Your Statutory Rights

Nothing in this Returns & Cancellations Policy is intended to restrict or exclude any statutory consumer rights that apply to your purchase.